1. INTRODUCTION
 

This Cookie Policy explains how MiFix360 (Pty) Ltd ("MiFix360", "we", "us", or "our") uses cookies and similar technologies on the MiFix360 website, mobile applications, and related digital services.
 

This Policy should be read together with the MiFix360 Privacy Policy and Terms and Conditions.

By continuing to use our website or digital services, you consent to the use of cookies in accordance with this Policy.

2. WHAT ARE COOKIES?
 

Cookies are small text files placed on your computer, mobile phone, tablet, or other device when you visit a website.

Cookies help websites function efficiently and provide information to website owners regarding website usage and performance.

3. TYPES OF COOKIES WE USE
 

MiFix360 may use the following categories of cookies:
 

3.1  Essential Cookies
 

These cookies are necessary for the proper functioning of the website and cannot be disabled.
 

Examples include:
 

• user authentication;
• account login sessions;
• security features;
• website navigation;
• form submissions.
 

Without these cookies, certain website services may not function correctly.
 

3.2 Functional Cookies
 

These cookies enable the website to remember choices made by users, including:
 

• language preferences;
• location preferences;
• login preferences;
• user settings.
 

3.3 Performance and Analytics Cookies
 

These cookies help MiFix360 understand how visitors interact with the website.
 

Examples include:
 

• pages visited;
• time spent on pages;
• traffic sources;
• error reporting;
• website performance statistics.
 

Analytics information is generally aggregated and anonymized.
 

4. THIRD-PARTY COOKIES
 

MiFix360 may use third-party services that place cookies on users' devices.
 

Examples may include:
 

• Google Analytics;
• Google Maps;
• Meta/Facebook Pixel;
• LinkedIn Insight Tag;
• payment gateway providers;
• embedded videos or social media content.
 

These third parties operate under their own privacy and cookie policies.

MiFix360 does not control third-party cookies.
 

5. WEBSITE ANALYTICS
 

MiFix360 may use website analytics tools to:
 

• understand website performance;
• improve user experience;
• monitor website traffic;
• optimize website content;
• identify technical issues.
 

Information collected may include:
 

• IP address;
• browser type;
• device type;
• operating system;
• pages visited;
• referral sources.
 

Where reasonably possible, analytics data shall be anonymized.
 

6. ADVERTISING COOKIES
 

MiFix360 may in future use advertising technologies to:
 

• display relevant advertisements;
• measure campaign effectiveness;
• retarget website visitors;
• promote MiFix360 services.
 

Users may opt out of personalized advertising through applicable third-party settings.
 

7. MOBILE APPLICATION TECHNOLOGIES
 

The MiFix360 mobile applications may use technologies similar to cookies, including:
 

• local storage;
• authentication tokens;
• device identifiers;
• application preferences.
 

These technologies assist with:
 

• secure login;
• user authentication;
• notification delivery;
• application performance.
 

8. MANAGING COOKIES
 

Users may manage cookie preferences through their web browser settings.
 

Most browsers allow users to:
 

• accept cookies;
• reject cookies;
• delete stored cookies;
• receive notifications when cookies are placed.
 

Please note that disabling certain cookies may affect website functionality.
 

9. POPIA COMPLIANCE
 

MiFix360 processes personal information obtained through cookies in accordance with:
 

• the Protection of Personal Information Act, No. 4 of 2013 (POPIA);

• applicable electronic communications legislation;

• the MiFix360 Privacy Policy.
 

10. DATA RETENTION
 

Cookie-related information shall be retained only for as long as reasonably necessary to fulfill the purposes outlined in this Policy or as required by law.
 

11. SECURITY
 

MiFix360 implements reasonable technical and organizational measures to protect information collected through cookies and similar technologies.
 

However, no electronic transmission or storage system can be guaranteed to be completely secure.
 

12. CHANGES TO THIS POLICY
 

MiFix360 reserves the right to amend this Cookie Policy from time to time.

Updated versions shall be published on the website and Platform.
 

13. CONTACT DETAILS
 

Questions regarding this Cookie Policy may be directed to:
 

Information Officer

Email: privacy@mifix360.com

Support: support@mifix360.com

Website: www.mifix360.com
 

14. ACCEPTANCE
 

By continuing to use the MiFix360 website, mobile applications, or digital services, you acknowledge that you have read and understood this Cookie Policy.
 

End of Policy